'Recovery Underway, Some May Face Issues': Microsoft Update On Global Outage

The widespread global Microsoft outage affected Outlook, Teams, Copilot, and Microsoft 365 services and is still in the process of gradual recovery.

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Microsoft has stated that the outage is not caused by a cybersecurity breach
Reuters
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Summary is AI-generated, newsroom-reviewed
  • Microsoft completed recovery actions in parts of Asia Pacific after 15-hour outage
  • The global outage affected Outlook, Teams, Copilot, and Microsoft 365 services
  • Traffic is gradually being restored with improvements in mailbox access and email delays
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After a 15-hour service outage that began on Thursday, Microsoft said that it has made additional progress towards recovery of the service. On Friday, the software company said that recovery actions have been completed in several parts of the Asia Pacific region.

The widespread global Microsoft outage affected Outlook, Teams, Copilot, and Microsoft 365 services and is still in the process of gradual recovery.

"Traffic is being gradually restored, and we're seeing improvements in key customer scenarios, including mailbox access and delayed email processing. However, some users may continue to experience intermittent issues", the company said in its statement.

However, the tech giant has stated that the outage is not caused by a cybersecurity breach. A Microsoft executive confirmed on Thursday that the outage is not a result of "malicious or cyber activity".

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"We will continue to share more information as soon as we have it, and for now I can confirm that there is no indication this is the result of malicious or cyber activity," Charles Lamanna, executive vice president of Copilot, Agents, and Platform at Microsoft, said in a post on X.

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