BlackBerry blackout: What went wrong

PUBLISHED ON: October 13, 2011 | Duration: 18 min, 32 sec

  
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The worldwide BlackBerry outage that plagued Research In Motion this week left millions of subscribers without access to e-mail and other messaging services for days. In this special show, we debate if this outage could tempt some of the BlackBerry faithful to ditch it for competing products from Apple and Google.
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