AI Is Becoming A Commodity, Not A Revolution, Says PB Fintech CEO

Is the AI boom being overhyped? Yashish Dahiya of PB Fintech believes so. He says artificial intelligence is fast becoming a commodity where costs are falling rapidly and true value will lie with consumer brands, not just AI tools. In India, he argues, AI adoption is slower for a simple reason, humans are still cheaper. With customer service staff costing around ₹7 a minute versus AI at ₹11, companies have little incentive to switch. Dahiya predicts AI will follow the familiar tech cycle, becoming affordable and mainstream over time. His take, AI is not a complex leap, it’s an easy, inevitable transition once the economics make sense.