- Video shows Gujarat tourists abusing Arunachal resort staff over no outside food rule.
- Resort alleges guests hurled racist abuse, damaged property, and issued threats.
- Incident sparks online outrage, with many urging action and calling behaviour shameful.
Tourists from Gujarat are facing flak online after a video allegedly showing them abusing resort staff in Arunachal Pradesh went viral. The incident occurred on February 20 at Mishmi Hills Resort in Dibang Valley's Anini. Locals said the confrontation began over the resort's no outside food and beverage policy. The video, shared on X, showed a group of men and women roaming around the resort and abusing the resort staff. Multiple guests came out in defence of the staff members and tried to diffuse the tension.
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The resort owners issued a statement regarding the incident on their Instagram page. The post read, "With a heavy heart, on behalf of our entire Mishmi Hill Resorts & Hotels Anini team, I am compelled to make this public statement today, accompanied by video clips that reflect the conduct of certain guests during their recent stay at Mishmi Hills Resort, Anini. At Mishmi Hills, we have always made sincere and continuous efforts to provide warm hospitality and quality service to all visitors arriving from different parts of India and across the world. Over the years, we have had the privilege and honour of hosting guests from diverse backgrounds, cultures, and professions from across the Globe. We strongly believe in cultural exchange, mutual respect, and the promotion of human values through tourism."
According to the post, the resort staff had politely told the guests that outside food and drinks aren't allowed inside but things took a turn when the guests reacted badly and allegedly hurled abuse and racist remarks at them.
"The guests from Gujarat, engaged in damaging property and behaviour that was deeply disrespectful and unacceptable towards our staff. They allegedly used intimidation and provocation, including claims of influential connections with prominent corporate personalities and organisations like Reliance Industries Limited, in an attempt to pressure and threaten our team," the post added.
Read the full post below:
The incident left many questioning the importance of respect and empathy while travelling.
A user on X wrote, "Deeply disturbing. Their ids should be shared within Arunachal Hotel association so that they can be barred from creating nuisance elsewhere."
Another added, "So shameless."
"Why is she shouting and abusing?" a comment read.
On Instagram, a comment read, "File a FIR and make them learn the lesson, hospitality and businesses doesn't mean you have to tolerate so much nonsense and dirty words."
"They are so humble, and treat every guest with respect. Watching this video where the tourists were spoken to thm with such cheap and abusive language was honestly shameful," someone wrote.
A user wrote, "I am surprised that the owner is so polite with such behaviour. This is the sign of true hospitality."
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Another added, "making my blood boil watching this video."
Arunachal Pradesh is known for its mountains, monasteries, valleys and rich tribal culture. It offers a quieter alternative to crowded hill stations and is ideal for travellers looking for natural beauty and local experiences.
