Zoho founder Sridhar Vembu, in conversation with NDTV, addressed skepticism over Arattai's data privacy and encryption. He explained that the app went viral earlier than expected - before the planned encryption rollout - but assured that end-to-end encryption and a new data center in Mumbai are being implemented soon. Vembu defended Zoho's credibility, saying trust is fundamental to all digital interactions and that Indian users have stronger legal recourse since Zoho and its infrastructure are based in India.