Sanchar Saathi App: How It Helps Track Lost Phones And Stop Fraud

A digital safety initiative of the Centre, Sanchar Saathi provides multiple citizen-centric services through a mobile app and its web portal. These services include Chakshu, which helps phone users report suspected cyber fraud. "Such proactive reporting of suspected fraud communication helps (the) Department of Telecommunications in (the) prevention of misuse of telecom resources for cyber-crime, financial frauds etc," the Sanchar Sathi website says. Chakshu can also be used to report commercial spam calls.

According to the Sanchar Saathi website, Chakshu also enables people to report malicious web links and fraudulent communications. These include phishing links and device cloning attempts and other malware delivered through SMS, RCS, iMessage and social media platforms like WhatsApp and Telegram.