In Thane Call Centre Scam, 23 Questions That Reduced American Clients To Wrecks | Read

At the nine call centres in Maharashtra's Thane accused of duping thousands of Americans, training included a detailed cheat-sheet to prepare executives for the questions they would likely face. Pretending to be taxmen, these workers raked in "hundreds of crores", estimate investigators. "They would make threatening calls to honest taxpayers in the US, ask them to deposit money through pre-paid cards," Thane police chief Param Bir Singh told NDTV.