A live worm was allegedly found inside food purchased from PAUL bakery in Pune, raising fresh concerns over food quality and hygiene. A video shared on social media appears to shows a worm crawling inside a slice of dessert.
According to a post on X, the food was purchased from PAUL Bakery at Phoenix Marketcity in Pune's Viman Nagar area. PAUL Bakery and Cafe claims to offer a "truly French casual dining experience" and has 12 outlets across India.
"PAUL bakery products are pathetic," a customer wrote on X with a video showing a worm in food he got from PAUL bakery. "Couple of months back I took parcel for home from Paul bakery in Phoenix Mall in Viman Nagar, Pune. And found a worm in It," he added.
The video begins by showcasing two plates with a croissant and what appears to be a dessert on them along with PAUL's takeaway bags lying around. Both items appear to have been partially eaten. The camera then zooms into the dessert. The customer is then lifts layers of the dessert, revealing a live worm inside.
PAUL Bakery had not issued a statement on the allegation at the time of writing.
The video, though old, has surfaced on social media now, days after a separate worm-related complaint at a PAUL outlet in Gurugram. A man found a live worm in a sandwich at the PAUL restaurant at One Horizon Centre on Gurugram's Golf Course Road. The customer, Sulabh Mathur, had eaten a part of the sandwich before he spotted a worm crawling inside his food.
"We went for breakfast around 11 AM and ordered 6-7 dishes. We were horrified to find A LIVE WORM in their Ceasars Salad! (sic)" the customer captioned the video on Instagram. "Extremely disturbing and concerning. Food hygiene compromised," he added.
After the post went viral, Mathur received a message from the restaurant management, seeking to apologise for the "unfortunate experience". Sharing a screenshot of a conversation with the restaurant management, Mathur said the dining facility is "trying to apologise and move on".
"Since many of you have also shared similar experiences at PAUL outlets, it seems they don't take things seriously at all and are confident that their outlet will continue to do business irrespective," he added and asked people for their opinions and suggestions.
(With inputs from Ajinkya Patil)
