- PVR Cinemas apologized for Dhurandhar 2 show cancellations and delays across India
- Delays were due to content challenges and unavailability of regional language versions
- Hindi shows are running, while Tamil, Telugu, Malayalam, and Kannada versions face staggered starts
The much-awaited Dhurandhar 2 was released today (March 19). The film has run into multiple delays and exhibition issues during its paid previews and on its opening day, leaving audiences across regions frustrated.
Now, PVR Cinemas has issued a public apology to audiences following widespread cancellations and delays of Dhurandhar: The Revenge shows across the country, citing content-related issues and the non-availability of regional versions.
PVR Issues Apology
In a statement shared on social media, PVR acknowledged the inconvenience caused to moviegoers and expressed regret over the disruptions.
The caption read, "An apology to all Dhurandhar fans! We deeply regret the cancellations and the disappointment caused. Delays occurred due to content-related challenges, and some shows were cancelled as regional versions weren't available. Your excitement means everything to us, and we're committed to making your next experience better than ever. Thank you for your patience and continued support."
'Delays Happened Due To Content-Related Challenges'
The cinema chain also issued a detailed note addressing the situation and explaining the reasons behind the delays and cancellations.
It read, "A heartfelt message to all Dhurandhar fans. To everyone who stayed back and watched the film despite the delays, thank you for your patience, warmth, and love for cinema. It truly means a lot to us. To those whose shows were delayed or cancelled, we sincerely apologise. We understand how disappointing it feels when something you were looking forward to doesn't go as planned.
The statement added, "We wanted to share a clearer update with you: Delays happened due to content-related challenges in certain locations beyond our control. Cancellations occurred as regional language versions were not made available by the production side, as also shared on their official platforms. Current status: Hindi shows are now running, while regional language versions are still awaited. We request you to kindly check our app, website, or social media channels for the latest updates."
"While this was beyond our control, please know that we truly feel your disappointment and regret the inconvenience caused. You may also opt for a refund or choose an alternate show at your convenience. Thank you for your patience, understanding, and continued support," it concluded.
According to PVR, while Hindi shows have now started running, dubbed versions in regional languages are yet to be made available, which has led to several cancellations, especially in non-Hindi markets.
PVR has also informed audiences that they can opt for refunds or switch to alternate shows, as the situation continues to stabilise.
Opening Day Shows Marred By Delays
The Ranveer Singh-starrer began rolling out paid previews on March 18, but several screenings across cities were either delayed or cancelled at the last minute.
The situation has continued into its release day today (March 19), with technical glitches and content issues affecting show schedules.
In Mumbai, shows at Gaiety Galaxy were cancelled amid ongoing delays, with theatre staff advising audiences to opt for later screenings.
A large crowd gathered outside the Bandra theatre as the 4:45 pm show failed to begin on time.
In Delhi-NCR, the film is facing similar disruptions. Reports suggest that all IMAX bookings have been taken offline, while several cinema chains, including Miraj, Movietime, Wave, Cinepolis, Moviemax, and some INOX properties, cancelled their 5:00 pm to 5:30 pm shows.
Even smaller PVR multiplexes are said to be cancelling screenings, although larger PVR properties are attempting to proceed as scheduled.
Elvin Marcus, manager of MovieMax Laserplex at Gulshan One 29 in Noida, told NDTV that the delay in the 5 pm paid preview was due to last-minute edits following cuts and modifications suggested by the Censor Board. The show was expected to begin around 6 pm.
Delays are also being attributed to technical processes, with theatres required to first download the film and then receive the KDM (Key Delivery Message), which allows them to screen it.
Non-Hindi Shows Cancelled In Southern Markets
The film has also hit an unexpected hurdle in the southern markets, where several theatres cancelled non-Hindi shows at the last minute.
Cinema chains across Tamil Nadu and other southern regions cited "non-availability" of content as the primary reason.
This led to confusion among audiences who had booked tickets for Tamil and Telugu versions.
Explaining the issue, trade analyst Ramesh Bala told NDTV, "The content, the digital content that you give to the digital content provider, includes the film's visuals and sound design: the sound, the actual technical content. That is ready only for Hindi. The dubbed versions are not ready, meaning there are last-minute sound corrections or edit corrections or something of that sort which still need to be completed."
"We do not know what it is, but the Tamil, Telugu, and other South Indian dubbed versions are not ready. Only the Hindi version is ready, and that too without subtitles. That is being shipped to the digital content provider, so it will be shown as a premiere today and tomorrow," he added.
Theatre owners in Chennai confirmed they did not receive the Tamil version in time, prompting cancellations.
Cinema chains issued public apologies, offering refunds or the option to watch the Hindi version with subtitles.
Broadway Cinemas in Coimbatore and Tiruppur posted on X, "Dear patrons, Dhurandhar: The Revenge - Tamil shows for today, 19 March (Thursday) have been cancelled due to non-availability. Hindi shows will be scheduled instead with subtitles. We are initiating the refunds."
They added, "Sincerely apologise for the inconvenience caused for a situation beyond our hands. We thank you and appreciate you for your understanding !"
The theatre had issued a similar statement a day earlier, saying, " Dhurandhar: The Revenge - Tamil paid previews scheduled for this evening have been cancelled due to non-availability. Hindi paid previews will be scheduled instead. We are initiating the refunds shortly."
Dear patrons,
— Broadway Cinemas (@CinemasBroadway) March 19, 2026
Dhurandhar: The Revenge - Tamil shows for today, 19 March (Thursday) have been cancelled due to non-availability.
Hindi shows will be scheduled instead with subtitles. We are initiating the refunds.
Sincerely apologise for the inconvenience caused for a… https://t.co/NSMrxXqHCk
Filmmaker Aditya Dhar Issues Statement
Amid the confusion, director Aditya Dhar addressed audiences with an official statement on X.
"To our dear Dhurandhar family, Dhurandhar is not just a film for us - it is something we have lived with, nurtured, and dreamed of sharing with each and every one of you, together, at the same moment, in every language."
"Most of our Hindi shows across India are running as scheduled from 5 pm onwards. All of our Tamil and Telugu shows will commence from 9 pm onwards. However, due to unforeseen technical difficulties, our Malayalam and Kannada shows will begin from tomorrow morning," he added.
"If the dubbed version you have tickets for is not currently playing at your cinema, you will have an option for a refund or to watch the Hindi version with subtitles instead. We truly apologise for the inconvenience. Your love for this film means the world to us, and we cannot wait to share it with you. Team Jio Studios and B62 Studios," the director concluded.
Om 🙏
— Aditya Dhar (@AdityaDharFilms) March 18, 2026
Book Your Tickets Now.
🔗- https://t.co/O80GmnSaFW #DhurandharTheRevenge releases worldwide on 19 March, on Gudi Padwa, Ugadi, and Eid.
Hindi | Telugu | Tamil | Kannada | Malayalam @RanveerOfficial @rampalarjun @duttsanjay @ActorMadhavan #AkshayeKhanna #SaraArjun… pic.twitter.com/PwNMwzt5Gh
Background
Directed by Aditya Dhar, Dhurandhar: The Revenge released in theatres on March 19, with paid previews beginning on March 18.
The film features Ranveer Singh in the lead, alongside R Madhavan, Arjun Rampal, Sanjay Dutt, Rakesh Bedi, Gaurav Gera, Danish Pandor, and Sara Arjun.
Also Read | Exclusive: Why Dhurandhar 2 Cancelled Non-Hindi Shows In South, Explains Trade Analyst