One year on: BPO security still a concern

PUBLISHED ON: December 30, 2006

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It has been just over a year since the murder of Prathibha Srikant Murthy - the Bangalore-based call centre employee who got into a taxi driven by a man she thought had been sent by the company in which she worked. The crime called into question security measures at call centres, where night shifts and late night pick-ups and drops are common.
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