BPO firms chant cost-cutting mantra

PUBLISHED ON: September 18, 2008 | Duration: 2 min, 01 sec

  
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Press one for cost cutting, two for margin improvement BPO companies are wishing for a dream system. But while this is far from reality, outsourcers are experimenting with all options to survive the slowdown. Salinet Business Solutions is trying to play the volume game by pushing up the number of transactions in the same billing rate.
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