Healthcare is often associated with hospitals, doctors and the treatment of disease. But what if the most important step towards better health is taken before a person falls seriously ill? And how can hospitals ensure that the cost of treatment does not become a financial crisis for families already dealing with a medical emergency? These questions were at the centre of a conversation between Ambika Singh Kahma of NDTV Lifeline and Rajiv Mehta, Permanent Trustee for Life at Mumbai's Lilavati Hospital & Research Centre, at the NDTV World Summit 2026. Speaking in a session titled Building Community Resilience through Health and Livelihood, Mehta discussed preventive healthcare, the role of artificial intelligence (AI) in medical treatment, affordability, health insurance and the responsibility of hospitals towards patients.