"E-Aadhaar is as valid as Aadhaar letter... It is a digitally-signed legally valid document as per the Aadhaar Act 2016," said the UIDAI.
The UIDAI offers many services online through its portal. One of these facilities enables an Aadhaar holder to download a digital copy of his or her Aadhaar card. This tool can be accessed through the 'Download Aadhaar' link on the UIDAI portal's homepage. The Download Aadhaar tool enables a user to download a digital copy of his or her Aadhaar card, called 'e-Aadhaar', by entering any of the Aadhaar number (UID), Aadhaar Virtual ID (VID) and Aadhaar enrolment ID (EID), according to the UIDAI website.
This facility requires the user to enter any of the three numbers - UID, EID or VID - along with details such as full name and PIN code.
The facility works on an OTP- or one-time passcode-based method wherein the identity of the user is verified by an SMS sent to the user's mobile number registered with Aadhaar. "Your personal details will help us for authentication," reads a message by the UIDAI portal.
After entering the required details, the user may proceed by clicking on the 'Request OTP' button.
The UIDAI portal leads the user to his or her Aadhaar card. This digital Aadhaar can be saved on a computer or emailed.
Other than SMS-based OTP, the 'Download Aadhaar' tool also works with TOTP or time-based OTP. A TOTP is generated by an algorithm through mobile app mAadhaar and is valid only for 30 seconds. It is a way to circumvent the traditional SMS based OTP.
Meanwhile, the UIDAI has set up a dedicated Twitter handle to address customer queries. Users will be able to reach the Aadhaar Help Centre via Twitter handle 'Aadhaar_Care'.
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