Mobile number portability: Switch the operator!

Updated: January 20, 2011 16:19 IST

The much-awaited mobile number portability has finally become reality, empowering consumers to change mobile operators conveniently while retaining the same number. Experts view it as a great step forward for the consumer, as it enhances choice and brings in more competition and better services. The consumer-friendly service was mooted over two years ago and was planned to be implemented by the end of 2009. However, implementation had to be deferred several times owing to reasons ranging from lack of preparedness of operators to delay in appointment of an agency to oversee MNP execution. All that is required is Rs 19 and the consumer can start using the new network…

Mobile number portability: Switch the operator!
The much-awaited mobile number portability has finally become a reality, empowering consumers to change mobile operators conveniently while retaining the same number. Experts view it as a great step forward for the consumer, as it enhances the choice and brings in more competition and better services.

The consumer-friendly service was mooted over two years ago and was planned to be implemented by the end of 2009. However, implementation had to be deferred several times owing to reasons ranging from lack of preparedness of operators to delay in appointment of an agency to oversee MNP execution. All that is required is Rs 19 and the consumer can start using the new network… (Photo: AP)
Mobile number portability: Switch the operator!
What exactly is mobile number portability:

The service allows consumers to opt for a new mobile operator of their choice while retaining their mobile number. (Photo: AP)
Mobile number portability: Switch the operator!
How much does it cost?

It is going to cost you just Rs19, which will be collected by new service provider. (Photo: AP)
Mobile number portability: Switch the operator!
Do users have to switch the technology?

A mobile subscriber can stay with the same technology that is: CDMA/GSM. However, he/she can change to CDMA or vice versa. (Photo: AP)
Mobile number portability: Switch the operator!
How to go about it:

From your mobile, type PORT and text it to 1900. You will receive a reply from 1901 with a unique code and date. You then have to submit your identity proof, address proof and photograph with the code to the service provider you want by the date given to you. In the next seven days the master clearing house will check if you have any outstanding dues and then process your request. Your new service will then start on your old number. (Photo: AP)
Mobile number portability: Switch the operator!
What about postpaid/prepaid users:

Irrespective of the postpaid or prepaid subscriber you can use this facility but all postpaid customers should pay their all outstanding dues. (Photo: AP)
Mobile number portability: Switch the operator!
Can you switch service providers frequently?

The minimum stay period with one operator for consumer is three months. (Photo: AP)
Mobile number portability: Switch the operator!
"I think it's a great step forward for the consumer, as it enhances choice and brings in more competition, because the more efficient you are as a service provider, the more likely that consumer will choose you," Telecom Minister Kapil Sibal has said.
Mobile number portability: Switch the operator!
MNP services were first launched in Haryana in November last year. Nevertheless, companies like Idea Cellular and Vodafone started marketing their services to subscribers in other parts of the country that are looking at switching operators even before MNP services were rolled out. Idea Cellular, which started the 'No idea? Get Idea' campaign to woo the subscribers of rival telecom companies has also set up a toll-free line to assist customers looking to switch operators. (Photo: AP)
Mobile number portability: Switch the operator!
Operators also seem upbeat on MNP. "Overall, it's a good move for the customers. It puts the service providers on their toes and will make them focus on delivering value to the consumers, giving them the power to choose," Cellular Operators Association of India said. (Photo: AP)
Mobile number portability: Switch the operator!
A Nielsen survey pointed out that high-spending, postpaid subscribers and business subscribers are likely to show a greater tendency to switch if after the mobile number portability comes in. Pre-paid, low- and medium-spend users may not be motivated much to switch over. (Photo: AP)

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