IRCTC Kitchens Go Hi-Tech, Indian Railways Sets Up CCTV Cameras For Monitoring

With an aim to bring uniformity in passenger experience, IRCTC or Indian Railway Catering and Tourism Corporation has introduced new technology to monitor the food production process in its base kitchens. Called 'artificial intelligence module', the new system comprises a network of CCTV cameras to find anomalies in standard operating procedure. The artificial intelligence module has been developed by IRCTC, the ticketing arm of Indian Railways, in association with Delhi-based Wobot. The system will be used to monitor base kitchens across the country. The AI module "realises the value of their videos and photos with vision computing. It can detect an unexpected change or an event that does not conform to the expected pattern using their machine learning algorithms," a statement from the Ministry of Railways said on Tuesday.

Here are 10 things to know about the technological move by Indian Railway Catering and Tourism Corporation (IRCTC):