Going forward, Chef Bansal will be available periodically on select flights across Vistara’s network to monitor Vistara’s in-flight catering.
"The new menu features all-time Indian, Asian, and continental favourites, and with chef on-board, we want to ensure that we get feedback directly from our customers to help us make the Vistara dining experience even more fulfilling and memorable," said Sanjiv Kapoor, chief strategy and commercial officer, Vistara.
Appetizing food makes for a great flight. Presenting #ChefOnBoard, yet another industry first from Vistara, in partnership with Taj SATS. Executive Chef Rajeev Bansal took feedback on our new in-flight menu from passengers aboard UK970 and UK977. A glimpse: pic.twitter.com/iaSKgIqiaM— Vistara (@airvistara) May 2, 2018
"With Chef-on-Board, Vistara is giving us an opportunity to directly engage with customers and solicit their response on Vistara’s latest menu. We get opinions from third party sources like cabin crew, post-flight customer surveys, and friends or family and while that helps us, direct feedback from the end consumer is incomparable," said Sagar Dighe, chief operating officer, Taj SATS Air Catering Limited.
Domestic air passenger traffic rose by 28.03 per cent in March this year as compared to the same period last year, with domestic carriers flying 1.15 crore passengers, according to data by the Directorate General of Civil Aviation.