Here's How To Check PNR Status And Train Journey Details On WhatsApp

Amid the ongoing COVID-19 pandemic, waitlisted train tickets add to passengers' worries over and above the challenging aspects of traveling in public transport. However, in a bid to dispel some of these worries, Mumbai-based startup Railofy has come up with an innovative solution that allows passengers to easily receive real-time passenger name record (PNR) status and train journey details directly on Whatsapp. The indigenously developed app aims to provide convenience to the cumbersome and time-consuming experience of searching for the PNR status and other train journey details such as live station alerts, delays, etc. (Also Read: All You Need To Know About Latest IRCTC Ticket-Booking Rules )

The recently-introduced feature requires the passenger to share his/her 10 digit PNR number only once to the WhatsApp number: +91 98811 93322.

Here is how one can check PNR status as well as real-time train journey information through WhatsApp:

• Update the WhatsApp application on your phone. Android users can update the app from the Play Store and iPhone users can update it from the App store.
• Save “+91-9881193322”, which is Railofy's train enquiry number on your mobile phone.
• With this, the contact will be added to your WhatsApp contacts list.
• Go to WhatsApp and click on the new message button to open your contacts list
• Choose the Railofy contact and type in your 10 digit PNR number in the message window.
• Send the PNR number to Railofy. The feature will send you alerts and real-time updates about your train journey and status on WhatsApp.

A passenger availing IRCTC ticket services typically checks his/her PNR Status around 10 to 20 times before the journey date, according to Railofy. With the new feature of checking real-time PNR status, passengers will receive regular updates and view the live train operations status or PNR status easily on their Whatsapp number.

Additionally, passengers traveling inside the train will also be informed about the upcoming railway station. It is the country's first waitlisted and RAC protection service that enables the waitlisted passengers to reach their destination at the lowest possible price if their ticket is not confirmed after the chart preparation.