Amid reports of people being turned back or made to wait for a long time at hospitals, the Delhi government on Thursday issued a new standard operating procedure or SOP for treating coronavirus patients. According to the rules, COVID-19 patients shall be brought to the triage area from the ambulance without asking for any details. This process must be completed in 15 minutes. Doctors on call must attend to the patient within an hour. Food and water should be available in the waiting area as well.