When Vinay Katiyal arrived in Delhi from Chennai on an IndiGo flight last month, little did he imagine he would be manhandled by the airline staff. In a video of the incident, the passenger can be seen in a heated argument with the ground staff while waiting for the coach, which would take the passengers who had deplaned from the tarmac to the terminal. Mr Katyal, visibly agitated, seems to be arguing over the late arrival of the coach, to which the ground staff ask him to refrain from using curses.
