Bring Call Drops Under Consumer Protection Act: Parliamentary Panel On Telecom | Read

PUBLISHED ON: April 19, 2017 | Duration: 2 min, 09 sec

  
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A recent report of the parliamentary panel on telecom has suggested that call drops should be brought under the purview of the Consumer Protection Act. If adopted, a telecom user will then be able to take service providers to a consumer court for poor service. As per the existing law, cases related to call drops are monitored by the Telecom Regulatory Authority of India (TRAI).
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