1. Vistara's new service can only be availed at the airport with the customer's presence being mandatory, said the carrier.
2. This facility is available only at the airport on a standby basis (that is, if there is space available on the earlier flight, which will be confirmed one hour prior to departure).
3. This service is valid for customers who have arrived 4 hours earlier for their flight. The time duration between originally booked flight and desired flight must not exceed 4 hours.
4. To use this facility, customers can approach the ticketing counter and request #VistaraFlyEarly to book an earlier flight.
5. The non-refundable charges of Rs 2,500 (inclusive of taxes) are applicable per sector/flight, per customer and will be charged for all cabin classes, noted the airline.
7. Customers are not allowed to re-route their flight. They can only prepone or postpone their flight for booked sector.
8. This facility is not applicable for postponing of flights.
9. Vistara's offer is not applicable for group fares.
10. The non-refundable charges of Rs 2,500 are waived off for 'Club Vistara Platinum Members' provided the change is in the same cabin class.