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Shopper’s Stop (SSL) is one of the leading players in retail segment. Being part of the K. Raheja Corp Group, the company started its journey in retail in 1991. Later in 1997, the company was incorporated. The company started from a single brand shop to becoming a fashion and lifestyle store for the family. The company is well known name that delivers superior quality products and services.
K Raheja Corp (Parent Company) has business interests in realty, hospitality and retailing sectors. Besides Shpper’s Stop, the group owns brands like InOrbit, The Resort, Renaissance Mumbai Hotel & Convention Centre, J W Marriott, Lake side Chalet and many more.
Shopper's Stop is largest chain of department stores at present in India. The company has a 19% stake in Hypercity Retail (India). The company’s subsidiary Gateway Multichannel Retail (India) has introduced the concept of catalogue stores, call and collects store, internet retail website and telephone orders. Presently it has 5 stores operating at Thane.
Shopper's Stop has signed a non–exclusive retail agreement with cosmetic major Estee Lauder to open MAC Cosmetics stores in India. Currently there are 4 MAC stores operating in Bengaluru, Delhi and Mumbai (2).
It has also entered into airport retailing by entering into joint venture with The Nuance Group AG of Switzerland. Currently it has outlets at international airports at Bengaluru and Hyderabad.
The retail chain major has also forayed into the entertainment segment by purchasing 45% stake in Timezone Entertainment, which has 5 outlets located at Ahmedabad, Hyderabad, Kolkata and Mumbai.
Shopper's Stop store located at Rajouri in New Delhi is the largest department store in the country. The company owns subsidiaries namely Crossword Bookstores, Upasna Trading, Shopper's Stop.Com (India), Shopper's Stop Services (India) and Gateway Multichannel Retail (India).
Shopper’s Stop– This is flagship business division of the company, which offers international and domestic brands across categories such as apparel, accessories, cosmetics, home and kitchenware as also its own exclusive brands. In India there are total 24 stores of Shopper’s Stop spread across in 12 cities.
Home Stop– This is a unique concept that caters to all home needs ranging from home decor to furniture, bath accessories to bedroom furnishings, mattresses to draperies, carpets to modular kitchens and health equipment, all under one roof. Currently the stores have presence at Bengaluru, Mumbai and New Delhi.
Crossword– This retail chain provides a complete shopping experience for all kinds of book lovers. Besides books, it also offers magazines, CD–ROMs, music, stationery and toys. Presently there are 48 stores spread across India.
Mothercare– Mothercare PLC of UK is a leading specialist retailer for infant and toddler care. Overseas it operates over 300 stores in 40 countries through franchise route. In India it has presence in 19 stores that includes 10 shop–in–shops at Shopper's Stop.
Arcelia– This retail chain offers a wide range of cosmetics, fragrances, fine jewellery, footwear, handbags etc. Currently there are 2 stores operational in Delhi and Pune.
Cafes and Restaurants– The company operates two brands under this segment namely Brio and Desi Café. Brio forays into food and beverage segment and has 20 outlets in various cities. Desi Café is based on Indian fast food concept and has 3 outlets located at Delhi, Lucknow and Mumbai.
1991– K Raheja Corp Group opened its first exclusive menswear store at Andheri. 1992– It introduced ladieswear in the store.
1993– It also added children and non–apparels under the store.
1994– The loyalty program –– First Citizen –– was launched.
1995–The group opened its second store in Bangalore.
1997– Shopper's Stop was incorporated. In the same year the company launched co–branded credit card for its loyalty members in collaboration with HSBC.
1998– The company launched its third store in Hyderabad.
1999– The company installed JDA Retail ERP (a global leader in retail ERP packages). The same year company launched its 4th and 5th store at Jaipur and Delhi.
2000– The company opened its 6th and 7th store located at Chennai and Chembur. The company also acquired Crossword – India’s leading retail book chain.
2001–2004– The company launched 9 stores located at Pune, Bandra, Kandivli, Mulund, Gurgaon, Kolkata, Malad and Bangalore
2005– Shopper's Stop launched MAC and Homestop retail store.
2006– It launched Mothercare in India in India and its food and beverage outlets namely Brio and Desi Café. Company also acquired 45% in Timezone India.
2007– The company entered into a 50:50 joint venture with the Nuance Group for Airport Retailing Signed an MOU with the Home Retail Group of UK to enter into a franchise arrangement for the Argos formats of catalogue and internet retailing.
2010 – Loyalty Summit Award Jan 2010
2011 – Loyalty Summit Award Jan 2011
VMRD Retail Design Award Feb 2011
Supply Chain Excellence Award Sep 2011
2014 – In honour of Shoppers Stop’s work in Energy Conservation, it has been conferred the Energy Efficiency Initiative Award at the Global Green Leadership Awards – 2014 hosted by the World CSR Congress.