Train ticket cancellation charges and refund rules
1) If a confirmed ticket is cancelled up to 48 hours before the scheduled departure of train, ticket cancellation charges will be deducted at Rs 240 for AC First Class/Executive Class, Rs 200 for AC 2 Tier/First Class, Rs 180 for AC 3 Tier/AC Chair car/AC 3 Economy, Rs.120 for Sleeper Class and Rs 60 for Second Class.
2) If a confirmed ticket is cancelled within 48 hours and up to 12 hours before the scheduled departure of train, ticket cancellation charges will be 25 per cent of the fare subject to the minimum flat rate mentioned above.
3) If a confirmed ticket is cancelled between 12 hours and up to four hours before the scheduled departure, cancellation charges will be 50 per cent of the fare paid subject to the minimum cancellation rate.
4) Cancellation charges are levied on per passenger basis.
5) E-tickets cannot be cancelled after preparation of chart. No refund of fare shall be admissible on the ticket having confirmed reservation in case ticket is not cancelled or TDR (ticket deposit receipt) not filed online up to four hours before the scheduled departure of the train, according to the IRCTC website.
6) In case of cancellation of trains, an automatic refund is granted for e-tickets. Filing of a TDR or ticket deposit receipt is not required.
Wait-Listed, RAC Train Ticket Cancellation And Refund Rules
7) For RAC (reservation against cancellation) train tickets or wait-listed train tickets cancelled up to 30 minutes before the departure of train, refund will be granted after deduction of clerkage charges. According to the IRCTC website, for second class (reserved) and other classes, the clerkage charge is Rs 60 per passenger for cancellation of RAC and waitlisted tickets.
8) No cancellation charge is levied and full fare is refunded to passengers holding confirmed, RAC and wait-listed tickets if the journey is not undertaken due to late running of train by more than three hours of scheduled departure, subject to the condition that the ticket is surrendered prior to actual departure of train.
9) For a PRS (Passenger Reservation System) counter ticket, in case of train cancellation, a refund is permissible within three days excluding the scheduled day of departure of train.
10) Remember no refund is granted on cancellation of confirmed Tatkal train tickets. However, a full refund of fare and Tatkal charges on tickets booked under the Tatkal scheme is granted in specific circumstances, according to the Railways: 1) if the train is delayed by more than three hours at the journey originating point of the passenger and not the boarding point if the passenger's journey originating point and boarding point are different; 2) if the train is to run on a diverted route and passenger is not willing to travel; 3) if the train is to run on diverted route and boarding station or the destination or both the stations are not on the diverted route; 4) in case of non-attachment of coach in which Tatkal accommodation has been earmarked and the passenger has not been provided accommodation in the same class, and 5) if the party has been accommodated in lower class and does not want to travel.
(Read: Flexi-Fare System In Rajdhani, Shatabdi And Duronto Trains To Be Revised)
Railway Board chairman Ashwani Lohani has hinted at a revision in flexi-fare system in premium trains like Rajdhani, Shatabdi and Duronto, saying there will be some tweaking which will benefit both passengers and railways.