- Reliance Jio has invited online applications for customer service jobs
- Roles listed by Jio include onboarding executive, relationship manager
- Reliance Jio Infocomm is the telecom arm of Reliance Industries
Various customer service roles listed by Jio on its careers portal - careers.jio.com - include onboarding lead/executive, digital repair specialist, relationship manager and area service in-charge positions. The roles, according to Reliance Jio Infocomm, involve handling of customer queries, their real time resolution and seamless platform-based on-boarding, among others.
The jobs were divided across the length and breadth of the country, with roles in Bengaluru, Pune, Uttar Pradesh, Bihar, Madhya Pradesh, Kolkata, Andhra Pradesh, Telangana, Haryana, Chandigarh, Punjab, Uttarakhand, Tamil Nadu and Chennai, among other states/territories.
For the role of repair specialist, Reliance Jio was looking at candidates with "10+2/ITI/Diploma/Certification in Device Care" with experience of 0-4 years. The skills required for the position included customer focus, problem solving, spares operations knowledge and knowledge of CRM (customer relationship management ) Systems, according to the Jio website.
For Onboarding Lead roles, Jio sought graduates with experience of 4-6 years, it noted.
How to apply
Jio's careers portal was accepting online applications. For this, the candidate is required to register and login.
Once registered, a user can login and update his or her profile to apply for the desired role.