There have been some complaints of passengers regarding overcharging by the vendors in trains, IRCTC added.
Currently, payment through the Point of Sale mode is available in train No. 2627-28 of the SBC-NDLS Karnataka Express on a pilot basis, IRCTC noted. In next phase, according to IRCTC, 100 PoS machines will be commissioned on 26 trains.
There are 50 rakes of the identified 26 trains. Each rake of the train will be provided with 2 PoS machines each to start with which will be progressively increased as per the usage and response from passengers. IRCTC said it is also deploying its officials onboard on these trains for the purpose of monitoring the catering services.
IRCTC has been continuously taking passenger-friendly steps so as to ensure smooth catering services as well as disseminate information critical for passenger travelling in trains, the statement dated March 21 added.