IndiGo is India's largest airline by passengers carried
IndiGo, India's largest airline by passengers carried, has an offer which allows passengers to change bookings as many times as they like or cancel without any fee among a host of other benefits. Called "6E Upgrade" the service also promises to give users the seat of their choice including extra legroom, window and aisle seats, without any additional charge as well as an in-flight snack without any additional charge. Passengers can apply for the 6E- Upgrade by paying Rs. 2,500 per seat for domestic travel and and Rs.3,000 per seat for international travel.
Under this service passengers can modify their booking multiple number of times or cancel the booking, without paying any additional Change or Cancellation fees, as may be applicable. Any difference in fare and GST will be applied the InterGlobe Aviation-owned airline said.
Passengers can also select the seat of their choice without any charge, and can opt for seats with extra legroom and window and aisle seats. IndiGo, also said that customers who opt for the 6E-Upgrade are entitled to a free snack comprising of a food item and beverage from the available choice on board.
Passengers may book this Service, either through the travel agents or through the website, www.goindigo.in, the airline said. In case of cancellation of a booking, after deducting the Fee, the residual amount, if any, will be refunded in accordance with the then current Conditions of Carriage.
In the event a Passenger cancels the booking for any reason, refund of the Change or Cancellation fee will be done however, the 6E Upgrade charges will be forfeited. The same will be a manual process in case done through Indigo's call centre. This Service is offered on a per head basis and in case of multiple passengers on a single PNR, each individual Passenger will be charged this Fee, the company said.