Travis Kalanick on Tuesday said it was time for him to "grow up" and get help.
San Francisco: Uber Technologies Inc Chief Executive Travis Kalanick on Tuesday said it was time for him to "grow up" and get help after a video was published showing him getting into an argument with a driver for the ride service who complained about pay rates.
Bloomberg on Tuesday published a video of Kalanick, a co-founder of the company, arguing with a driver who tells him that rates have been cut and he has lost money. The 40-year-old Kalanick responds angrily that some people don't take responsibility for their own actions.
The video is the latest in a series of challenges and embarrassments for the ride service. Last week, Alphabet Inc's self-driving vehicle unit Waymo sued Uber for allegedly stealing designs related to autonomous vehicles, a claim that Uber has denied.
Uber also is investigating allegations of sexual harassment in its own organization. Earlier this month, a female former engineer at Uber said in a widely read blog post that managers and human resources officers at the company had not punished her manager after she reported his unwanted sexual advances, and even threatened her with a poor performance review.
In the video published by Bloomberg on Tuesday, the driver in a dash cam tells Kalanick, a passenger, that "people are not trusting you anymore," and complains that rates for drivers have fallen.
"It's clear this video is a reflection of me - and the criticism we've received is a stark reminder that I must fundamentally change as a leader and grow up. This is the first time I've been willing to admit that I need leadership help and I intend to get it," he wrote.
