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GST Helplines: Email, Telephone Number, Twitter Handle And More

Touted as the biggest tax reform since Independence in 1947, GST subsumes several central and state levies.

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GST Helplines: Email, Telephone Number, Twitter Handle And More

GST is aimed at unifying the country's $2-trillion economy and 1.3 billion people into a common market

GST or Goods and Services Tax saw the light of the day on July 1, 2017. The new indirect tax regime, which embodies the principle of "one nation, one tax, one market", is aimed at unifying the country's $2-trillion economy and 1.3 billion people into a common market. Touted as the biggest tax reform since Independence in 1947, GST subsumes several central and state levies. In its bid to aid a seamless migration to GST, the Central Board of Excise and Customs (CBEC), under the purview of the Department of Revenue, has time and again has through several channels of communication addressed GST-related queries.

Some of those helplines are listed below:

GST helplines - email, telephone, Twitter and more


Emails

cbecmitra.helpdesk@icegate.gov.in

helpdesk@gst.gov.in

Telephones

1800 1200 232

0120 4888999 (for taxpayers)

0124-4479900 (for tax officials)

1800-11-4000/14404 (for complaints regarding unfair MRP billing)

Twitter

@askGST_GOI

@askGSTech

Did you know that MRP (Maximum Retail Price) of a product - which is the maximum price that can be charged from a consumer - is inclusive of GST? Yes, MRP is inclusive of GST and therefore, GST cannot be added on MRP. This was said by the government on microblogging site Twitter. "Be a smart and vigilant consumer! Don't pay more than MRP. MRP is inclusive of GST," the government said through its Twitter account @askGST_GOI, a helpline set up by the Central Board of Excise and Customs (CBEC) for addressal of GST-related queries.
Giving an example of how MRP should be put on a retail bill, the government shared a toll free helpline - 1800-11-4000/14404 - for complaints regarding unfair billing over MRP. "If you are charged unfairly over the MRP, then lodge a complaint on toll free no. 1800-11-4000/14404," it noted.

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