Some of those helplines are listed below:
GST helplines - email, telephone, Twitter and more
1800 1200 232
0120 4888999 (for taxpayers)
0124-4479900 (for tax officials)
1800-11-4000/14404 (for complaints regarding unfair MRP billing)
Did you know that MRP (Maximum Retail Price) of a product - which is the maximum price that can be charged from a consumer - is inclusive of GST? Yes, MRP is inclusive of GST and therefore, GST cannot be added on MRP. This was said by the government on microblogging site Twitter. "Be a smart and vigilant consumer! Don't pay more than MRP. MRP is inclusive of GST," the government said through its Twitter account @askGST_GOI, a helpline set up by the Central Board of Excise and Customs (CBEC) for addressal of GST-related queries.
Giving an example of how MRP should be put on a retail bill, the government shared a toll free helpline - 1800-11-4000/14404 - for complaints regarding unfair billing over MRP. "If you are charged unfairly over the MRP, then lodge a complaint on toll free no. 1800-11-4000/14404," it noted.