"Due to the non-availability of the refund module on the common portal, it has been decided by the competent authority ... that the applications/documents/forms pertaining to refund claims on account of zero-rated supplies shall be filed and processed manually till further orders," the CBEC said in a circular.
The CBEC had last month started refunds for exporters of goods who have paid Integrated GST (IGST) and have claimed refund based on shipping bill by filling up Table 6A.
Now businesses making zero rated supplies or those who have paid IGST on exports or want to claim input credit will have to fill Form RFD-01A and print and approach Chief Commissioner of Central Tax and the Commissioner of State Tax for refund claim.
The provisional refund would be sanctioned by the tax officer within seven days.
"Since online system was not there for exports of services and supplies to SEZ and those exporters claiming credit for input credit, the manual system has been launched. Starting of the refund process is a good thing, but it remains to be seen in how many days the exporters actually get the refund credited in their bank accounts," Jain added.
"Cash flows for exporters have been impacted due to lack of refunds of input taxes. The circular on manual filing would need to be followed through with speedy processing of refund claims and disbursal of refunds to address the cash flow issue faced by exporters," Deloitte Haskins and Sells LLP Senior Director Saloni Roy said.
(Except for the headline, this story has not been edited by NDTV staff and is published from a syndicated feed.)
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