When Shiv Sena lawmaker Ravindra Gaikwad was seen pummelling an Air India employee and then bragging about in on television channels, the civil society was as shocked and angry as the airline's employees. So when the airline decided to ban the lawmaker from their flights demanding an apology, triggering a similar boycott by other airlines, many wondered what made the national carrier stand up for itself. Even a month after the incident, Air India's 58-year-old chief, Ashwani Lohani has no hesitation in standing by his tough stance.
