"Our senior diplomats are at two hospitals - MP Shah and Agah Khan. The High Commission is in touch with the locals and will assist in any way possible," Ministry of External Affairs spokesperson Syed Akbaruddin told NDTV.
Mr Akbaruddin also said that the government was not yet able to confirm if Indians were still trapped inside the mall.
The Indians killed in the carnage have been identified as Sridhar Natarajan, 40, who was working with a pharma firm, and Paramshu Jain, 8, son of a bank manager, Mr Akbaruddin said.
Kenyan President Uhuru Kenyatta, in a televised address, said his close family members were among the dead. "We still have hostages in the mall, and this makes the operation delicate," Interior Minister Joseph Ole Lenku said.
The Somali Islamist group Al Shabaab claimed responsibility for Saturday's attack on the part Israeli-owned Westgate mall, which is frequented by Westerners as well as Kenyans. Several foreigners, including a Canadian diplomat, were among the dead. The Al Qaeda-linked militants, who are locked in a stand-off with Kenyan security forces, are holding an unknown number of hostages.
US Secretary of State John Kerry said there were no Americans among the dead but that several US citizens had been hurt. "The perpetrators of this heinous act must be brought to justice, and we have offered our full support to the Kenyan Government to do so," he said in his statement.
Al Shabaab, which is battling Kenyan and other African peacekeepers in Somalia, had repeatedly threatened attacks on Kenyan soil if Nairobi did not pull its troops out of the Horn of Africa country.
The group appeared to taunt the security forces, saying on its official Twitter handle @HSM_Press that there would be no negotiations whatsoever with Kenyan officials over the standoff.
"10 hours have passed and the Mujahideen are still strong inside #Westgate Mall and still holding their ground. All praise is due to Allah!", the group said.
The group's Twitter account was suspended shortly after its claim of responsibility and threats against Kenya. Twitter's terms of service forbids making threats.