This Article is From Nov 26, 2015

App to Clean Delhi Gets 25,000 Complaints in a Week, 1,500 Addressed

App to Clean Delhi Gets 25,000 Complaints in a Week, 1,500 Addressed

Of the 8,874 complaints received from Southe Delhi, only 136 had been addressed.

New Delhi: The Clean Delhi campaign appears to be getting a favourable response - going by the number of people who downloaded the Delhi Swachh app.

Within 10 days of its launch by the Delhi government, 80,000 people have got the mobile app. And so far, 25,000 complaints have been received. But of these, around 1500 complaints have been addressed so far.

The app was meant to pave the way for a totally clean Delhi - the deadline for which is November 30 - by involving citizens to notify the authorities about uncollected garbage and other sanitation related issues.

The data comes as Congress vice president Rahul Gandhi was left bemused  at a college in Bengaluru when he criticised Prime Minister Narendra Modi's Clean India campaign. Asked if they thought the Clean India programme was working, the students gave a resounding yes.

The Delhi Swachh application -- launched on November 16 with the support of the center and state municipalities - has received the most complaints regarding south Delhi. But of the 8,874 complaints received, data showed only 136 had been addressed.

The largest number of redressals happened in the North MCD - where 970 of the 6,905 complaints were addressed.

So, not all users of the Swatch app are happy with the response.  

"I took a picture of construction wastes near my office in Connought Place two days ago, but nobody has been here to clear this up," said one of the users, Nikhil.

Anant Kumar, the Chief Engineer of New Delhi Municipal Corporation, or NDMC,  said, "Sometimes when people are renovating their house they find it unecnomical to put it in dumps, so we are planning to have special dustbins for that."

There have been 246 complaints involving areas under NDMC, of which 60 have been addressed.
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