”They are our flagship industry and there is a fear that people working in these sectors will (have a) burn out soon if something is not done (now),” Union Health Minister Anbumani Ramadoss

”We are encouraging companies to adopt responsible behavior in order to ensure that the industry does not become a victim of its own actions. Industry needs to go aggressive but not cannibalistic,”Suren Singh Rasaily, Senior Vice President, NIIT Ltd and Head Plantworkz.

”BPO sector is experiencing nearly 25-30 per cent attrition rate,” D S Rawat, General Secretary, ASSOCHAM.